Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To complete your refund, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
DFW Pajama Club requires 14 days’ notice prior to the date of the party for cancellations. No refunds will be given to cancellations made within 14 days of the party. The $50 deposit to secure the date at the time of booking is non-refundable.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
For more information, please view our full Terms & Conditions.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Need help?
View our Contact Us page to get in touch.